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    Refund Policy
We don't ship to Canada / Usa.

UK CUSTOMERS
Your order will be discreetly and securely packaged in an appropriate sized plain Jiffy envelope.
For maximum discretion your credit card statement will bare no reference to our company or the items you have purchased.
All orders placed before 14.30 Mon-Fri, will be dispatched on the same day (subject to payment being received), (UK Time). Orders placed after 14.30 will be sent on the next working day.
Before submitting your order please ensure that your delivery address is correct, it is your responsibility to enter the full and exact delivery address, we cannot be held responsible for non delivery if the address has been entered incorrectly.
Orders under £75 are sent by FREE 1st class delivery (Insurance is NOT available with FREE 1st class). Fully Insured Next Day Guaranteed Delivery is available at a premium of £6 (Next day is only guaranteed if ordered before 14.30 Monday - Thursday SPECIAL DELIVERY and Thursday 2.30 - Friday 2.30 SATURDAY DELIVERY). Saturday delivery is now available for £8.50.
Orders over £75 are sent by FREE Next Day Guaranteed Delivery. Full insurance is available with this service. (Next day is only guaranteed if ordered and paid for in full before 14.30 Monday - Thursday SPECIAL DELIVERY and Thursday 2.30 - Friday 2.30 SATURDAY DELIVERY). Saturday delivery is available for orders over £75 for just £2.50.
When your package is sent by Next Day Guaranteed Delivery you will receive your tracking number with a link to royal mail so you can track your order. Before emailing us regarding non delivery please ensure that you have checked the tracking at royal mail first.
Please be aware deliveries are not made on public / bank holidays full terms and conditions are available here: Royal Mail
1st class orders should be received within 72 hours after we receive payment but we cannot contact royal mail regarding non delivery until at least 14 days after the date of posting.
Please Note : We now only use Royal Mail Next Day Guaranteed (Special Delivery) and Royal Mail Standard 1st Class. Due to our customers feedback Royal Mails Recorded delivery is no longer available.
OVERSEAS CUSTOMERS
Please ensure that you are allowed to have our products delivered to you by post in your country, we are not responsible if you are not allowed to have your order or you are asked to pay extra duty by border customs, we will not be able to have the parcel returned to us by customs or overseas postal service from any country, once your parcel has left the UK then we cannot be held responsible for non delivery.
Order at your own risk only.
Your order will be discreetly and securely packaged in an appropriate sized Jiffy envelope.
For maximum discretion your credit card statement will bare no reference to our company or the items you have purchased. All orders are sent airmail delivery using Royal Mail Airsure or International Signed For depending on country, which includes customs packaging and labelling.
The cost of shipping to all countries outside of the UK is varied based on the weight of your order. Prices range from £6 to £50 maximum. You will be sent your tracking number with your dispatch confirmation email.
EU orders should be received within 5 - 7 days after we receive payment , but can sometimes take up to 21 days depending on the postal service in your country.
Unfortunately we no longer ship to Spain or Portugal
Worldwide orders (outside of EU) should be received within 7 -14 days after we receive payment, but can sometimes take up to 28 days depending on the postal service in your country.
Unfortunately we no longer ship to Australia or New Zealand
*Australia and New Zealand may take up to 28 days to arrive.

Australian orders are subject to a maximum of 30 units, i.e 30 x Kamagra Tablets or a combination of Tablets and Jellies not exceeding 30 units in total, this is due to border customs in Australia maximum allowance of one months supply per customer address.
Unfortunately we no longer ship to Canada.
Please note that whilst every effort is made to ensure you receive your order as soon as possible, these times are subject to the postal service.
Before emailing us regarding non delivery please ensure that you have checked the status of your order at www.royalmail.com using the tracking number that you were emailed.
Below is the list of countries that we ship to, if your country is not on the list below then sorry but we are unable to accept an order from you:
  • UNITED KINGDOM
  • ANDORRA
  • AUSTRALIA
  • AUSTRIA
  • BELGIUM
  • BRITISH VIRGIN
  • CYPRUS
  • DENMARK
  • FALKLAND ISLANDS
  • FINLAND
  • FRANCE
  • GERMANY
  • GIBRALTAR
  • GREECE
  • GREENLAND
  • HUNGARY
  • ICELAND
  • IRELAND (EIRE)
  • ITALY
  • LUXEMBOURG
  • MALTA
  • MONACO
  • NETHERLANDS
  • NETHERLANDS ANTILLES
  • NEW ZEALAND
  • NORWAY
  • POLAND
  • PORTUGAL
  • SLOVAK REPUBLIC
  • SLOVENIA
  • SWITZERLAND
  • TURKEY
  • UNITED STATES OF AMERICA
OVERSEAS CUSTOMERS
Please ensure that you are allowed to have our products delivered to you by post in your country, we are not responsible if you are not allowed to have your order or you are asked to pay extra duty by border customs, we will not be able to it returned to us by customs from any country.

Order at your own risk only.